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Notebook Recovery Software
Instructions for Purchasing Recovery Software
- At the final checkout screen, you must provide your product serial number in the “Order Comments” section.Product serial numbers are 12-15 digits long and can usually be found on a sticker placed on the back of the unit.
- Recovery software is model specific and orders will only be accepted if they are based on the original specifications of your model.
- The recovery software must contain the Operating System that was originally purchased with your unit.How do I find my Operating System information?Click Start (Windows Icon) -> right-click Computer (My Computer) -> select Properties.
- or -
Check the COA sticker on the back of your unit (COA will not indicate 32-bit or 64-bit OS).
Note 1: All recovery software orders will go through a verification process and any orders received that do not meet the above requirements will result in processing delays. See Policy & Agreement for more information.
Note 2: Recovery software purchases are non-refundable and when placing your order you are agreeing to the terms and conditions set forth for all software purchases. See Policy & Agreement for more information.
This Notebook Recovery Software will include TWO discs:
Disc One: The recovery disc includes an image of the Operating System that was originally installed on your notebook. The recovery disc provides a comprehensive recovery solution that quickly restores the Operating System to its original working state (provided the system drive is in good-working condition).
Disclaimer: Before using the recovery disc, ASUS recommends backing up all your personal data files to a USB storage device or network drive and make note of any customized configuration settings (such as network settings).
Disc Two: This support disc contains all drivers, utilities and any original ASUS pre-installed software that was included with your system. The support disc does not include the Operating System itself. The support disc is necessary even if your system came pre-configured in order to provide additional software not included as part of the factory pre-install.
Disclaimer: Included drivers or software may not be applicable to all models.